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_SERVICE AGREEMENTS

iTEK will keep your technology running – You count on your technology running your business every day.  We offer a wide variety of services with that goal in mind.

  • DEPOT DIRECT SERVICES Standard depot repair and full spares management with a turnaround time of either two to five days.
  • MAX SERVICE Standard depot repair and full spares management with overnight outbound shipment when a replacement is required
  • ONSITE SERVICE Standard depot repair and full spares management with overnight outbound shipment when a replacement is required for mobile users.
  • FLEX PLANNING FlexPlanning is not a separate service agreement, rather it is our method of working with you to custom define and mix services to match your specific operational needs