State of the art facilities – iTEK operates three state of art facilities to support all of North America!
- DEPOT REPAIR (DSA) Known turnaround, easy to use depot repair at one of our iTEK Service Centers (iSC) locations staffed with experienced technicians and supported with ESD controls and management systems to deliver every day.
- MANAGED ADVANCEXCHANGE (MAX) This leading program combines spares storage, management, reporting all combined with depot repair as defined above – MAX frees your organization to focus on your core business, we manage technology support.
- KEY ENCRYPTION iTEK has gone through all PCI audits and operates and Certified Key Encryption room, this has the added advantage of our processes being PCI compliant when handling in-scope equipment.
- TEKPAK REPAIR Pre-bought repair events customized to meet your needs.
- FLAT FEE REPAIRS Our Service Centers offer full refurbishment programs for your equipment when you need to keep it running just a bit longer.
- REFURBISHMENT Full range of refurbishment and repair of existing products.